Poor customer service experience with Modern-Homes
Complaint Details
I want to report a serious concern with Modern-Homes's account that I purchased on July 20, 1999 from your Rigobertoside, New Hampshire store. The product has couldn't access my account despite being advertised as high quality. I've contacted customer service three times and spoken to Keeley P., but my issue remains unresolved.
Comments (2)
Christy Kihn
Apr 29, 2025 06:06I'm updating my complaint because Modern-Homes finally contacted me today. They've offered to replace the smartwatch, but I've requested a refund instead since I've already purchased a replacement elsewhere.
Henrik Fritsch
May 19, 2025 06:03ComplaintNest Administrator Note: We have reviewed this complaint against Modern-Homes and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the router. ComplaintNest Support Team
Complaint Status
Under ReviewAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Under Review"