Stay International Nîmes Ltd. refused to address issue
Complaint Details
I purchased a system from Stay International Nîmes Ltd. on May 18, 2016. Shortly after using it, I experienced has poor quality. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Ray D. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Retha Anderson
Apr 30, 2025 05:40The situation with Stay International Nîmes Ltd. has gotten worse. Now they're claiming I never purchased the subscription plan, despite me providing the receipt and reference number REF-624C5402 multiple times.
Jedidiah Becker
May 23, 2025 05:12Dear valued customer, Thank you for bringing this matter to our attention. We at Stay International Nîmes Ltd. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our jeans and have initiated an internal investigation (Reference: REF-624C5402). One of our specialists from our Resolution Center will be contacting you within the next 11 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Taylor Lewis Resolution Specialist Stay International Nîmes Ltd. Customer Relations
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