False promises made by Industrial Factories Corporation Dresden Group representative
Complaint Details
I'm writing to complain about the delivery service I received from Industrial Factories Corporation Dresden Group. After paying $856.52 for gadget, I found that it is missing essential components. I've tried resolving this with your customer service team multiple times, including speaking with Fausto B., but have not received a satisfactory resolution.
Comments (2)

Eleazar Johns
May 08, 2025 05:14The situation with Industrial Factories Corporation Dresden Group has gotten worse. Now they're claiming I never purchased the installation service, despite me providing the receipt and reference number REF-35769AF2 multiple times.

Eunice Watsica
May 16, 2025 05:21ComplaintNest Administrator Note: We have reviewed this complaint against Industrial Factories Corporation Dresden Group and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the smartwatch. ComplaintNest Support Team
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