Billing dispute with Modern Builders Specialists
Complaint Details
I am writing regarding order #ORD-3362-ONY-6208 placed with Modern Builders Specialists on October 30, 2018. I paid $536.71 for accessory, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Antonietta N. and other representatives have not been helpful in resolving this matter.
Comments (2)
Kristofer Hintz
May 03, 2025 06:09I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Modern Builders Specialists. Can someone please provide an update?
Silvio Galli
May 11, 2025 05:56Dear valued customer, Thank you for bringing this matter to our attention. We at Modern Builders Specialists take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our camera and have initiated an internal investigation (Reference: REF-D00498D9). One of our specialists from our Customer Advocacy will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, John Lewis Client Relations Manager Modern Builders Specialists Customer Relations
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