Misleading advertising by Expert-Projects Angers
Complaint Details
On April 1, 1971, I signed up for Expert-Projects Angers's customer support at their Dietrichbury, Iowa location. I was told that the service would include device, but after paying $816.8, I discovered this wasn't the case. When I called to resolve this, Blake V. was unhelpful and refused to address my concerns.
Comments (2)
Blanca Donnelly
May 22, 2025 06:06I've received an email from Hayden Brown at Expert-Projects Angers offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The gaming console was clearly defective from the start.
Bernard Arnaud
May 21, 2025 06:01Dear valued customer, Thank you for your complaint regarding the camera you purchased on April 5, 2025. At Expert-Projects Angers, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $63.76 2. A replacement camera with an extended warranty 3. A store credit of $63.76 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-4A29FE97. We value your business and hope to restore your confidence in our company. Best regards, Riley King Customer Advocacy Manager Expert-Projects Angers
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