Poor customer service experience with Standard Factories Inc

Furniture Verified Verified Sep 24, 2024
Standard Factories Inc | Switzerland | Otis King

Complaint Details

I want to report a serious concern with Standard Factories Inc's service plan that I purchased on January 13, 2025 from your Lake Paulfort, Delaware store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Roma S., but my issue remains unresolved. I am asking Standard Factories Inc to make this right by offer compensation for the time wasted.

176 views | 1 comments | Sep 24, 2024 17:27

Comments (1)

Otis King

Otis King

May 25, 2025 06:04

I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Standard Factories Inc has been much more responsive, though we still haven't reached a satisfactory resolution regarding their premium membership.

Helpful (0) Reply

Add a Comment

You need to be logged in to comment on complaints.

Login Register

Complaint Status

Verified
Submitted
Verified
In Progress
Resolved

AI Verification

This complaint has been verified by our AI system.

Legal Acknowledgment

The complainant has provided legal acknowledgment.

Advertisement Space

Complaint Timeline

3 Events

Complaint Submitted

Submitted

Complaint submitted

Sep 24, 2024 Otis King

AI Verification

Ai verified

Complaint verified

May 26, 2025 System

Status Update

Status update

Status changed to "Verified"

May 26, 2025 System

Similar Complaints

Elite Works Inc Hangzhou 2025-05-26 02:02:36

Hidden fees discovered from Elite Works Inc Hangzhou
Factories Engineering 2025-05-26 00:46:20

Poor customer service experience with Factories Engineering
Pro Tech Works Holdings 2025-05-25 18:59:27

Warranty claim denied by Pro Tech Works Holdings