Refund refused by Prime Industries Inc
Furniture
Verified
Submitted
May 15, 2025
Complaint Details
I purchased a unit from Prime Industries Inc on April 15, 2025. Shortly after using it, I experienced was damaged upon delivery. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Rosanna B. who promised to escalate my case, but I've heard nothing since. I would like Prime Industries Inc to implement better quality control.
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1 comments
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May 15, 2025 13:36
Comments (1)
Jaunita Jacobson
May 05, 2025 05:55After my initial complaint, Prime Industries Inc contacted me to troubleshoot the laptop. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
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2 EventsComplaint Submitted
SubmittedComplaint submitted
May 15, 2025
Jaunita Jacobson
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May 26, 2025
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