Loan application improperly handled by Venture Brokers Omsk

I discovered unauthorized charges totaling $993.72 on my Venture Brokers Omsk account on March 4, 2025. I immediately reported this to your fraud department and spoke with Waino B. who opened case #ORD-6946-EEN-5158. It's been 30 days, and despite being told the investigation would take 7-10 business days, my account has not been credited and I've received no updates. I hope Venture Brokers Omsk will address this issue by deliver the missing items.

I discovered unauthorized charges totaling $993.72 on my Venture Brokers Omsk account on March 4, 2025. I immediately reported this to your fraud department and spoke with Waino B. who opened case #ORD-6946-EEN-5158. It's been 30 days, and despite being told the investigation would take 7-10 business days, my account has not been credited and I've received no updates. I hope Venture Brokers Omsk will address this issue by deliver the missing items.