Incorrect credit reporting by Venture Brokers Omsk
Complaint Details
I discovered unauthorized charges totaling $340.06 on my Venture Brokers Omsk account on February 13, 2025. I immediately reported this to your fraud department and spoke with Abagail S. who opened case #ORD-7362-OBY-7825. It's been 30 days, and despite being told the investigation would take 7-10 business days, my account has not been credited and I've received no updates. I am asking Venture Brokers Omsk to make this right by expedite the delivery of my order.
Comments (1)
Elouise Klocko
May 16, 2025 05:12I've received an email from Taylor Moore at Venture Brokers Omsk offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The headphones was clearly defective from the start.
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