Delayed delivery from Precision-Design Holdings
Complaint Details
I'm writing to complain about the subscription service I received from Precision-Design Holdings. After paying $521.7 for device, I found that it found unauthorized charges. I've tried resolving this with your customer service team multiple times, including speaking with Sammy P., but have not received a satisfactory resolution. I am asking Precision-Design Holdings to make this right by fix the billing error.
Comments (2)
Sydney Romaguera
May 03, 2025 05:22Just wanted to follow up on my complaint regarding Precision-Design Holdings. I haven't heard anything back yet, and the smartphone I purchased is still not working correctly. Any assistance would be greatly appreciated.
Montana Yundt
May 17, 2025 05:25Dear customer, On behalf of Precision-Design Holdings, I would like to personally apologize for the inconvenience you've experienced with our customer support plan. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate complementary accessory package to address this situation. Additionally, we have documented this case (Reference: REF-76C073D8) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Casey Jones Director of Customer Success Precision-Design Holdings
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