Unsatisfactory resolution from Inn at Golden

Just wanted to follow up on my complaint regarding Inn at Golden. I haven't heard anything back yet, and the formal shoes I purchased is still not working correctly. Any assistance would be greatly appreciated.

Dear valued customer, Thank you for bringing this matter to our attention. We at Inn at Golden take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our fitness tracker and have initiated an internal investigation (Reference: REF-2737A914). One of our specialists from our Technical Support will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Jennifer Jackson Senior Support Specialist Inn at Golden Customer Relations

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Inn at Golden's dress shirt and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Inn at Golden and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team