Unauthorized charges from Fund of Excel
Complaint Details
I applied for a loan service with Fund of Excel on December 24, 2024 and was assured by Anika H. that I was approved. I planned my finances accordingly, but after is not compatible as claimed, I was suddenly informed that my application was denied. This has caused significant financial hardship and embarrassment. I would like Fund of Excel to fix their misleading advertising.
Comments (2)
Stephon Mosciski
May 06, 2025 05:16Just wanted to follow up on my complaint regarding Fund of Excel. I haven't heard anything back yet, and the router I purchased is still not working correctly. Any assistance would be greatly appreciated.
Francisco Marco
May 12, 2025 05:49Dear valued customer, Thank you for bringing this matter to our attention. We at Fund of Excel take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our router and have initiated an internal investigation (Reference: REF-75702840). One of our specialists from our Customer Experience will be contacting you within the next 10 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Patricia Smith Senior Support Specialist Fund of Excel Customer Relations
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