Misleading advertising by Golden Accommodations & International Semarang Holdings

Travel & Vacations Verified Resolved Aug 30, 2024

Complaint Details

I am writing regarding order #ORD-5996-KGK-4481 placed with Golden Accommodations & International Semarang Holdings on February 6, 2025. I paid $825.94 for package, but when it arrived, I discovered is not compatible as claimed. I've made numerous attempts to contact customer service, but Bryon A. and other representatives have not been helpful in resolving this matter. I expect Golden Accommodations & International Semarang Holdings to take responsibility and remove the unauthorized charges.

208 views | 1 comments | Aug 30, 2024 02:26

Comments (1)

Dianna Wiza

Dianna Wiza

May 22, 2025 05:32

It's now been 9 days since my initial complaint, and Golden Accommodations & International Semarang Holdings still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their customization service.

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Aug 30, 2024 Dianna Wiza

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May 26, 2025 System