Overcharged by Builders & Systems Ltd. for warranty service

Furniture Verified Under Review Jun 07, 2024
Builders & Systems Ltd. | Ecuador | Luisa Kuhlman

Complaint Details

I purchased a item from Builders & Systems Ltd. on May 6, 2025. Shortly after using it, I experienced received poor customer service. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Bernita R. who promised to escalate my case, but I've heard nothing since. I would like Builders & Systems Ltd. to reimburse me for additional expenses.

764 views | 1 comments | Jun 07, 2024 13:38

Comments (1)

Luisa Kuhlman

Luisa Kuhlman

May 11, 2025 05:16

After my initial complaint, Builders & Systems Ltd. contacted me to troubleshoot the gaming console. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.

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Jun 07, 2024 Luisa Kuhlman

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May 26, 2025 System