Unresolved issue with Ultra-Materials Daegu Group unit
Complaint Details
On January 28, 2025, I signed up for Ultra-Materials Daegu Group's installation service at their Lake Baylee, Maryland location. I was told that the service would include accessory, but after paying $139.29, I discovered this wasn't the case. When I called to resolve this, Bradford J. was unhelpful and refused to address my concerns. I am asking Ultra-Materials Daegu Group to make this right by honor the warranty.
Comments (1)
Theodore Roberts
May 08, 2025 06:04I wanted to update this complaint to mention that a representative from Ultra-Materials Daegu Group called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
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