Refund refused by Tele-Tel
Complaint Details
I want to report a serious concern with Tele-Tel's mobile phone that I purchased on April 20, 2025 from your Lake Emmett, Florida store. The product has is not compatible as claimed despite being advertised as high quality. I've contacted customer service three times and spoken to Gretchen W., but my issue remains unresolved. I would like Tele-Tel to resolve the technical issues.
Comments (2)
Shanelle Vandervort
May 19, 2025 05:21It's now been 13 days since my initial complaint, and Tele-Tel still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their training session.
Bernard Arnaud
May 14, 2025 06:08Dear valued customer, Thank you for bringing this matter to our attention. We at Tele-Tel take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our cookware set and have initiated an internal investigation (Reference: REF-45B4F8AB). One of our specialists from our Client Relations will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Thomas Smith Senior Support Specialist Tele-Tel Customer Relations
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