Quality issues with Reliable Works & Sons equipment
Complaint Details
I'm writing to complain about the customer service I received from Reliable Works & Sons. After paying $999.23 for subscription, I found that it was sold expired products. I've tried resolving this with your customer service team multiple times, including speaking with Maryjane B., but have not received a satisfactory resolution. I hope Reliable Works & Sons will address this issue by provide the promised service.
Comments (2)
Margarett Kuvalis
May 03, 2025 05:21Just wanted to follow up on my complaint regarding Reliable Works & Sons. I haven't heard anything back yet, and the formal shoes I purchased is still not working correctly. Any assistance would be greatly appreciated.
Admin User
May 24, 2025 05:34Dear valued customer, Thank you for your complaint regarding the jacket you purchased on May 10, 2025. At Reliable Works & Sons, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $116.44 2. A replacement jacket with an extended warranty 3. A store credit of $116.44 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-BE6AD6F9. We value your business and hope to restore your confidence in our company. Best regards, Barbara Jackson Consumer Affairs Manager Reliable Works & Sons
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