False promises made by GlobalPhone Mobile LLC representative
Complaint Details
I purchased a mobile phone from GlobalPhone Mobile LLC on March 12, 2025. Shortly after using it, I experienced has a manufacturing defect. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Rafael S. who promised to escalate my case, but I've heard nothing since. I expect GlobalPhone Mobile LLC to take responsibility and adjust my account balance.
Comments (1)
Cathy Kerluke
May 26, 2025 05:42I want to acknowledge that GlobalPhone Mobile LLC has attempted to resolve this issue. However, the solution they're offering (a $138.64 store credit) isn't adequate considering I paid $138.64 for a microwave that never worked properly.
Complaint Status
ResolvedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Resolved"