Recurring was transferred multiple times without resolution with Premier Contractors & Sons Corp. system

Thank you for your response, but I'm still not satisfied with the resolution offered. The $23.97 refund only covers part of what I paid for the priority service, and I've had to spend additional money to fix the issues caused.

Dear valued customer, Thank you for bringing your concerns about our furniture set to our attention. We at Premier Contractors & Sons Corp. are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 15, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective furniture set 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary furniture set accessory kit valued at $136.92 Please contact our dedicated resolution team at support@Premier Contractors & Sons Corp..com with your preferred delivery date and time, referencing case number REF-F74412C3. We truly value your business and appreciate the opportunity to make this right. Best regards, Michael Young Customer Success Director Premier Contractors & Sons Corp.

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Premier Contractors & Sons Corp.'s cookware set and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Premier Contractors & Sons Corp. and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team