Refund refused by NetVoice Solutions Ltd.
Complaint Details
On March 19, 2025, I signed up for NetVoice Solutions Ltd.'s fiber optic at their Yvettebury, Utah location. I was told that the service would include internet package, but after paying $795.74, I discovered this wasn't the case. When I called to resolve this, Dennis W. was unhelpful and refused to address my concerns. I hope NetVoice Solutions Ltd. will address this issue by cancel my account without penalty.
Comments (2)
Lesley Stark
Apr 27, 2025 05:33An update to my situation: I've now spoken with three different representatives from NetVoice Solutions Ltd., and each has given me conflicting information about how to resolve the issue with my cookware set. This is extremely frustrating.
Nathalie Fouquet
May 24, 2025 05:39ComplaintNest Administrator Alert: We have noticed that NetVoice Solutions Ltd. has not yet responded to your complaint about their extended warranty. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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