NetData Enterprises provided defective SIM card
Complaint Details
I have been a loyal customer of NetData Enterprises for several years. However, my recent experience has been extremely disappointing. I ordered satellite dish (order #ORD-4961-JPQ-6432) on March 9, 2025, and have encountered was overcharged for basic service. Despite multiple calls to customer service, no one has been able to help me. I am requesting that NetData Enterprises deliver the missing items as soon as possible.
Comments (2)
Brook Stehr
May 12, 2025 05:33Just wanted to follow up on my complaint regarding NetData Enterprises. I haven't heard anything back yet, and the smart thermostat I purchased is still not working correctly. Any assistance would be greatly appreciated.
Admin User
May 12, 2025 05:59Dear customer, On behalf of NetData Enterprises, I would like to personally apologize for the inconvenience you've experienced with our expedited shipping. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate replacement product to address this situation. Additionally, we have documented this case (Reference: REF-47D40767) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Avery Johnson Senior Customer Representative NetData Enterprises
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