Data Communications LLC refused to address received poor customer service
Complaint Details
On December 8, 2024, I signed up for Data Communications LLC's cable TV at their Lake Susanaton, New Mexico location. I was told that the service would include router, but after paying $881.39, I discovered this wasn't the case. When I called to resolve this, Triston S. was unhelpful and refused to address my concerns. I hope Data Communications LLC will address this issue by provide the documentation I requested.
Comments (2)
Macy Kohler
May 17, 2025 05:29I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Data Communications LLC. Can someone please provide an update?
Gabriela Pietsch
May 13, 2025 06:10Dear valued customer, Thank you for bringing this matter to our attention. We at Data Communications LLC take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our kitchen knife set and have initiated an internal investigation (Reference: REF-D4BAD256). One of our specialists from our Executive Customer Care will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Barbara Robinson Senior Customer Representative Data Communications LLC Customer Relations
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