Quality issues with SkillForge Training product
Complaint Details
I purchased a package from SkillForge Training on January 14, 2025. Shortly after using it, I experienced experienced website errors. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Maryse G. who promised to escalate my case, but I've heard nothing since. I hope SkillForge Training will address this issue by deliver the missing items.
Comments (2)
Floy Cummings
May 24, 2025 05:55Just wanted to follow up on my complaint regarding SkillForge Training. I haven't heard anything back yet, and the coffee maker I purchased is still not working correctly. Any assistance would be greatly appreciated.
Admin User
May 19, 2025 06:05Dear valued customer, Thank you for bringing this matter to our attention. We at SkillForge Training take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our smart thermostat and have initiated an internal investigation (Reference: REF-7467FC45). One of our specialists from our Technical Support will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Susan Davis Client Relations Manager SkillForge Training Customer Relations
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