Misleading advertising by HealthyHarvest Organics
Complaint Details
I want to report a serious concern with HealthyHarvest Organics's warranty package that I purchased on May 7, 2025 from your Hillview, South Carolina store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Chandler H., but my issue remains unresolved. I would like HealthyHarvest Organics to compensate me for the inconvenience.
Comments (2)
Shany Hettinger
May 19, 2025 06:04It's now been 2 days since my initial complaint, and HealthyHarvest Organics still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their installation service.
Bradford Anderson
May 23, 2025 05:15Dear customer, On behalf of HealthyHarvest Organics, I would like to personally apologize for the inconvenience you've experienced with our priority service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate product exchange to address this situation. Additionally, we have documented this case (Reference: REF-55063089) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Jennifer Johnson Client Experience Manager HealthyHarvest Organics
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