Delayed delivery from BudgetStay Inns
Complaint Details
I want to report a serious concern with BudgetStay Inns's warranty package that I purchased on December 6, 2024 from your Port Michael, Oklahoma store. The product has received poor customer service despite being advertised as high quality. I've contacted customer service three times and spoken to Sebastian D., but my issue remains unresolved. I expect BudgetStay Inns to take responsibility and deliver the missing items.
Comments (2)
Valerie Marvin
May 13, 2025 05:49I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about BudgetStay Inns. Can someone please provide an update?
Gabriela Pietsch
May 12, 2025 05:47Dear customer, On behalf of BudgetStay Inns, I would like to personally apologize for the inconvenience you've experienced with our subscription plan. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate store credit to address this situation. Additionally, we have documented this case (Reference: REF-BD6FD205) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Jennifer Brown Director of Customer Success BudgetStay Inns
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