Overcharged by MedTech Innovations for installation service
Complaint Details
I have been a loyal customer of MedTech Innovations for several years. However, my recent experience has been extremely disappointing. I ordered unit (order #ORD-3194-GSH-7634) on February 9, 2025, and have encountered arrived significantly late. Despite multiple calls to customer service, no one has been able to help me. I would like MedTech Innovations to replace the defective product.
Comments (2)
Antonietta Ondricka
May 15, 2025 05:59I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, MedTech Innovations has been much more responsive, though we still haven't reached a satisfactory resolution regarding their subscription plan.
Silvio Galli
May 20, 2025 05:52ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified MedTech Innovations of this issue through multiple channels. They have acknowledged receipt of this complaint on May 5, 2025 and have assigned it reference number REF-BB96FF7F in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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Status updateStatus changed to "Contacted Company"