Hidden fees discovered from MindWell Mental Health

I am writing regarding order #ORD-7235-HKS-1244 placed with MindWell Mental Health on May 23, 2025. I paid $453.46 for accessory, but when it arrived, I discovered received conflicting information from representatives. I've made numerous attempts to contact customer service, but Lia W. and other representatives have not been helpful in resolving this matter. I hope MindWell Mental Health will address this issue by update their return policy.

I am writing regarding order #ORD-7235-HKS-1244 placed with MindWell Mental Health on May 23, 2025. I paid $453.46 for accessory, but when it arrived, I discovered received conflicting information from representatives. I've made numerous attempts to contact customer service, but Lia W. and other representatives have not been helpful in resolving this matter. I hope MindWell Mental Health will address this issue by update their return policy.