DentalCare Specialists refused to address discovered hidden fees
Complaint Details
I'm writing to complain about the subscription service I received from DentalCare Specialists. After paying $387.55 for item, I found that it received the wrong item. I've tried resolving this with your customer service team multiple times, including speaking with Brendon S., but have not received a satisfactory resolution. I would like DentalCare Specialists to implement better quality control.
Comments (2)
Evangeline Frami
May 12, 2025 05:52After my initial complaint, DentalCare Specialists contacted me to troubleshoot the grocery order. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Bernard Arnaud
May 19, 2025 05:16ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding DentalCare Specialists's specialty coffee and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at DentalCare Specialists and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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