Security concern with AssetMax Management service

Government Organizations Verified Verified Sep 18, 2024
AssetMax Management | Cape Verde | Brennon Schowalter

Complaint Details

I am writing regarding order #ORD-0425-MNR-6937 placed with AssetMax Management on December 3, 2024. I paid $573.68 for unit, but when it arrived, I discovered doesn't work as advertised. I've made numerous attempts to contact customer service, but Cornelius L. and other representatives have not been helpful in resolving this matter. I would like AssetMax Management to expedite the delivery of my order.

734 views | 2 comments | Sep 18, 2024 07:27

Comments (2)

Brennon Schowalter

Brennon Schowalter

May 14, 2025 05:39

Thank you for your response, but I'm still not satisfied with the resolution offered. The $367.70 refund only covers part of what I paid for the priority service, and I've had to spend additional money to fix the issues caused.

Jennie Brown

Jennie Brown

May 23, 2025 05:24

Dear customer, On behalf of AssetMax Management, I would like to personally apologize for the inconvenience you've experienced with our loyalty program. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate service upgrade to address this situation. Additionally, we have documented this case (Reference: REF-4C07FE24) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Sarah Anderson Brand Representative AssetMax Management

Add a Comment

You need to be logged in to comment on complaints.

Complaint Status

Verified
Submitted
Verified
In Progress
Resolved

AI Verification

This complaint has been verified by our AI system.

Advertisement Space

Complaint Timeline

3 Events

Complaint Submitted

Submitted

Complaint submitted

Sep 18, 2024 Brennon Schowalter

AI Verification

Ai verified

Complaint verified

May 26, 2025 System

Status Update

Status update

Status changed to "Verified"

May 26, 2025 System