Unresolved issue with SportsPro Equipment item
Complaint Details
I have been a loyal customer of SportsPro Equipment for several years. However, my recent experience has been extremely disappointing. I ordered equipment (order #ORD-2898-OZH-2791) on April 18, 2025, and have encountered received conflicting information from representatives. Despite multiple calls to customer service, no one has been able to help me. I hope SportsPro Equipment will address this issue by ensure this doesn't happen to other customers.
Comments (2)
Scotty Thompson
Apr 27, 2025 06:07I'm adding this comment to provide additional information. The smart thermostat from SportsPro Equipment not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Bernard Arnaud
May 26, 2025 05:17ComplaintNest Administrator Note: We have reviewed this complaint against SportsPro Equipment and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the vacuum cleaner. ComplaintNest Support Team
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