Misleading advertising by HomeStyle Furnishings
Complaint Details
I am writing regarding order #ORD-0077-XIG-3776 placed with HomeStyle Furnishings on January 16, 2025. I paid $750.93 for warranty package, but when it arrived, I discovered couldn't access my account. I've made numerous attempts to contact customer service, but Clarabelle P. and other representatives have not been helpful in resolving this matter. I am requesting that HomeStyle Furnishings fix their misleading advertising as soon as possible.
Comments (2)
Abner Dickens
May 07, 2025 05:52I appreciate HomeStyle Furnishings reaching out, but the solution provided doesn't address my original concern. The replacement t-shirt has the same defect as the original one I complained about.
Admin User
May 15, 2025 05:20Dear valued customer, Thank you for bringing this matter to our attention. We at HomeStyle Furnishings take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our dress shirt and have initiated an internal investigation (Reference: REF-DC91D6E2). One of our specialists from our Customer Retention will be contacting you within the next 9 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Elizabeth Garcia Client Relations Manager HomeStyle Furnishings Customer Relations
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