Misleading advertising by TeleVista Networks
Complaint Details
I'm writing to complain about the customer service I received from TeleVista Networks. After paying $498.9 for item, I found that it was charged incorrectly. I've tried resolving this with your customer service team multiple times, including speaking with Odessa B., but have not received a satisfactory resolution. I would like TeleVista Networks to implement better quality control.
Comments (2)
Erika Macejkovic
May 24, 2025 05:15I've received an email from Elizabeth Hall at TeleVista Networks offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The prepared meal was clearly defective from the start.
Margarita Kuhn
May 15, 2025 05:40Dear valued customer, Thank you for bringing this matter to our attention. We at TeleVista Networks take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our restaurant order and have initiated an internal investigation (Reference: REF-69961657). One of our specialists from our Customer Service will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Mary Thomas Support Team Lead TeleVista Networks Customer Relations
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