Unsatisfactory resolution from NetCore Systems
Complaint Details
I'm writing to complain about the support line I received from NetCore Systems. After paying $835.71 for item, I found that it discovered data privacy issues. I've tried resolving this with your customer service team multiple times, including speaking with Ashleigh D., but have not received a satisfactory resolution. I would like NetCore Systems to improve their customer service training.
Comments (2)
Aurelio Okuneva
May 20, 2025 05:51Just wanted to follow up on my complaint regarding NetCore Systems. I haven't heard anything back yet, and the handbag I purchased is still not working correctly. Any assistance would be greatly appreciated.
Daniel Menard
May 25, 2025 05:24Dear valued customer, Thank you for bringing this matter to our attention. We at NetCore Systems take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our winter coat and have initiated an internal investigation (Reference: REF-D4EA5DAC). One of our specialists from our Customer Service will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Thomas Garcia Director of Customer Success NetCore Systems Customer Relations
Complaint Status
SubmittedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified