Unsatisfactory resolution from InnovateTech Systems
Complaint Details
On December 27, 2024, I signed up for InnovateTech Systems's maintenance plan at their Donnahaven, Missouri location. I was told that the service would include unit, but after paying $990.49, I discovered this wasn't the case. When I called to resolve this, Dariana N. was unhelpful and refused to address my concerns. I am asking InnovateTech Systems to make this right by fix the security vulnerability.
Comments (2)
Annie Nienow
May 06, 2025 06:01I wanted to update this complaint to mention that a representative from InnovateTech Systems called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Admin User
May 17, 2025 05:36ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified InnovateTech Systems of this issue through multiple channels. They have acknowledged receipt of this complaint on April 11, 2025 and have assigned it reference number REF-62D90D22 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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