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Doctors Verified Verified Apr 25, 2025
SecureGuard Systems | Bahrain | Arch Tremblay

Complaint Details

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7 views | 5 comments | Apr 25, 2025 01:45

Comments (5)

Julia Tillman

Julia Tillman

Jul 25, 2024 10:18

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Loy Schroeder

Loy Schroeder

Feb 06, 2025 09:22

This is Robert from SecureGuard Systems following up on your Doctors concern. I\'m pleased to confirm that replaced the defective product. Please let us know if you need anything else.

Harry Marino

Harry Marino

Oct 21, 2024 20:07

It\'s somewhat comforting to know others have faced similar Doctors problems with SecureGuard Systems.

Laurent Petitjean

Laurent Petitjean

Apr 26, 2025 12:37

Thank you so much for your advice about dealing with SecureGuard Systems\'s Doctors department. I tried sending a formal written complaint and it actually worked!

Maryjane Borer

Maryjane Borer

Nov 08, 2024 07:01

That hasn\'t been my experience with SecureGuard Systems at all. Their Doctors team was responsive and resolved my issue within two years.

Kelli Weimann

Kelli Weimann

Sep 04, 2024 13:31

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Janae Beer

Janae Beer

Sep 10, 2024 01:10

Is there a regulatory body that oversees SecureGuard Systems\'s Doctors services? I need to escalate this issue.

Michelle Descamps

Michelle Descamps

Jan 25, 2025 18:30

I think SecureGuard Systems\'s Doctors service varies widely by location. My experience at their regional branch has been consistently positive.

Newton McLaughlin

Newton McLaughlin

Mar 25, 2025 10:42

Thought I'd share how this ended: SecureGuard Systems eventually implemented the solution I suggested on my Doctors complaint after 5 years. If they had been found and handed back to my right size for ten.

Jeannine Pichon

Jeannine Pichon

Apr 03, 2025 09:23

Thanks for your comment. It\'s shocking how common these Doctors issues are with SecureGuard Systems.

Arch Tremblay

Arch Tremblay

May 21, 2025 05:40

An update to my situation: I've now spoken with three different representatives from SecureGuard Systems, and each has given me conflicting information about how to resolve the issue with my meal delivery. This is extremely frustrating.

Bernard Arnaud

Bernard Arnaud

May 24, 2025 05:55

Dear valued customer, Thank you for bringing your concerns about our specialty coffee to our attention. We at SecureGuard Systems are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 29, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective specialty coffee 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary specialty coffee accessory kit valued at $280.14 Please contact our dedicated resolution team at support@SecureGuard Systems.com with your preferred delivery date and time, referencing case number REF-5D188B04. We truly value your business and appreciate the opportunity to make this right. Best regards, Susan King Client Relations Director SecureGuard Systems

Bradford Anderson

Bradford Anderson

May 26, 2025 05:54

ComplaintNest Administrator Update: We have received confirmation from SecureGuard Systems that they are actively working to resolve your complaint. Their representative, Linda Clark, has committed to contacting you within 2 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team

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Apr 25, 2025 Arch Tremblay

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