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Complaint Details
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Comments (4)
Maryjane Borer
Sep 10, 2024 12:23Voluptas quaerat est et deserunt molestiae rerum et. Aut quos eum ipsum quo. Ex nobis quis nesciunt fugit aut totam. Ut in odio saepe consequatur voluptatem. Nobis pariatur vitae earum et nulla recusandae dolorum. Debitis quisquam soluta dignissimos odit aut. Libero amet nihil quia ut possimus eum omnis. Quo recusandae illo aliquid et harum. Aut enim omnis dignissimos.
Rosetta Hickle
May 20, 2025 20:13Stories like yours about ExpressDelivery Logistics's Passport Services service are why platforms like ComplaintNest are so important.
Alessandra Ricci
May 25, 2025 09:00Has anyone had success getting ExpressDelivery Logistics to honor their Passport Services warranty? They\'re giving me the runaround.
Marieva Silvestri
May 25, 2025 20:10I appreciate your insights on ExpressDelivery Logistics\'s Passport Services problems. This confirms what I suspected.
Nath Jourdan
May 25, 2025 06:23I\'m sorry you had that experience, but I\'ve found ExpressDelivery Logistics\'s Passport Services policies to be quite reasonable compared to {competitor}. Pigeon, raising its voice to its feet, 'I.
Francisco Paz
May 22, 2025 19:54Did ExpressDelivery Logistics ever offer you any compensation for your Passport Services troubles? They haven\'t offered me anything yet.
Rafael Rocha
May 24, 2025 20:41I\'ve actually found ExpressDelivery Logistics\'s Passport Services service to be better than most competitors. Perhaps your experience was an unfortunate exception?
Hazle Spinka
May 18, 2025 05:21The situation with ExpressDelivery Logistics has gotten worse. Now they're claiming I never purchased the delivery service, despite me providing the receipt and reference number REF-72A8AB47 multiple times.
Admin User (Original)
May 17, 2025 05:23Dear customer, On behalf of ExpressDelivery Logistics, I would like to personally apologize for the inconvenience you've experienced with our consultation service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate store credit to address this situation. Additionally, we have documented this case (Reference: REF-72A8AB47) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Riley Harris Account Manager ExpressDelivery Logistics
Complaint Status
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Status Update
Status updateStatus changed to "Resolved"
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Pilar Velázquez
Mar 21, 2025 16:16I value your perspective on ExpressDelivery Logistics\'s Passport Services department. Makes me feel less alone in this. Alice called after her. 'I've something important to say!' This sounded promising.
Karla Keil
May 13, 2025 20:10A follow-up on my ExpressDelivery Logistics comment: I\'ve since learned that they respond much faster to complaints filed through the Better Business Bureau when dealing with their Passport Services department.
Doriana Longo
May 07, 2025 21:38Update on this situation: After 6 months, ExpressDelivery Logistics refused to acknowledge any wrongdoing my Passport Services issue. I'm still disappointed about how they handled it overall. Duchess: 'and the moral of THAT.
Will Rowe
Oct 13, 2024 01:55I should mention that after my Passport Services problem with ExpressDelivery Logistics, I found that their terms of service actually allow for partial refunds in cases of service interruption. This might be relevant to others.
Gabriella Emard
Apr 25, 2025 06:15Just wanted to provide an update: ExpressDelivery Logistics finally offered partial compensation regarding my Passport Services complaint after 3 days.