Warranty claim denied by Works Company

I'm writing to complain about the training session I received from Works Company. After paying $122.18 for unit, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Weston D., but have not received a satisfactory resolution.

I'm writing to complain about the training session I received from Works Company. After paying $122.18 for unit, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Weston D., but have not received a satisfactory resolution.