False promises made by WirelessNet Communications representative

I'm writing to complain about the return process I received from WirelessNet Communications. After paying $767.75 for package, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Marianna F., but have not received a satisfactory resolution.

I'm writing to complain about the return process I received from WirelessNet Communications. After paying $767.75 for package, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Marianna F., but have not received a satisfactory resolution.