Poor customer service experience with Connect-Data Group

I want to report a serious concern with Connect-Data Group's membership that I purchased on February 3, 1972 from your Lenoreville, New Mexico store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Hassie W., but my issue remains unresolved.

I want to report a serious concern with Connect-Data Group's membership that I purchased on February 3, 1972 from your Lenoreville, New Mexico store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Hassie W., but my issue remains unresolved.