Frustrated with TeleCloud Connections's lack of response

I purchased a package from TeleCloud Connections on June 22, 1972. Shortly after using it, I experienced has poor quality. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Rashad N. who promised to escalate my case, but I've heard nothing since.

I purchased a package from TeleCloud Connections on June 22, 1972. Shortly after using it, I experienced has poor quality. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Rashad N. who promised to escalate my case, but I've heard nothing since.