Unsatisfactory resolution from Pro Development & Sons
Complaint Details
I'm writing to complain about the return process I received from Pro Development & Sons. After paying $655.24 for appliance, I found that it has a manufacturing defect. I've tried resolving this with your customer service team multiple times, including speaking with Evalyn R., but have not received a satisfactory resolution.
Comments (1)
Henrik Fritsch
May 23, 2025 21:16Dear valued customer, Thank you for bringing this matter to our attention. We at Pro Development & Sons take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our product and have initiated an internal investigation (Reference: REF-FF7C6B32). One of our specialists from our Consumer Affairs will be contacting you within the next 11 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Thomas Brown Customer Relations Pro Development & Sons
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