Billing dispute with Quality-Construction Tangerang

I want to report a serious concern with Quality-Construction Tangerang's gadget that I purchased on October 13, 1982 from your New Jaclynborough, New Mexico store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Olaf H., but my issue remains unresolved.

I want to report a serious concern with Quality-Construction Tangerang's gadget that I purchased on October 13, 1982 from your New Jaclynborough, New Mexico store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Olaf H., but my issue remains unresolved.