Frustrated with Renovations Professionals Holdings's lack of response

I want to report a serious concern with Renovations Professionals Holdings's unit that I purchased on February 28, 1991 from your North Alexander, Delaware store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Sammie S., but my issue remains unresolved.

I want to report a serious concern with Renovations Professionals Holdings's unit that I purchased on February 28, 1991 from your North Alexander, Delaware store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Sammie S., but my issue remains unresolved.