Innovative Structures & Sons Holdings provided defective product
Employees
Verified
Verified
May 30, 2024
Complaint Details
I purchased a unit from Innovative Structures & Sons Holdings on October 16, 2021. Shortly after using it, I experienced received incorrect information. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Julian E. who promised to escalate my case, but I've heard nothing since.
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May 30, 2024 18:36
Complaint Status
Verified
Submitted
Verified
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
May 30, 2024
Jalon Tromp
AI Verification
Ai verifiedComplaint verified
Jun 16, 2025
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Status updateStatus changed to "Verified"
Jun 16, 2025
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