Quality issues with Wireless-Link product

I'm writing to complain about the support package I received from Wireless-Link. After paying $320.3 for product, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Sofia B., but have not received a satisfactory resolution.

I'm writing to complain about the support package I received from Wireless-Link. After paying $320.3 for product, I found that it has poor quality. I've tried resolving this with your customer service team multiple times, including speaking with Sofia B., but have not received a satisfactory resolution.