Refund refused by Strong Build Associates

I'm writing to complain about the warranty service I received from Strong Build Associates. After paying $63.65 for service, I found that it had repeated billing errors. I've tried resolving this with your customer service team multiple times, including speaking with Russell Z., but have not received a satisfactory resolution.

I'm writing to complain about the warranty service I received from Strong Build Associates. After paying $63.65 for service, I found that it had repeated billing errors. I've tried resolving this with your customer service team multiple times, including speaking with Russell Z., but have not received a satisfactory resolution.