Overcharged by Superior Works Solutions for service

I want to report a serious concern with Superior Works Solutions's device that I purchased on January 30, 1983 from your Romanfort, Illinois store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Westley V., but my issue remains unresolved.

I want to report a serious concern with Superior Works Solutions's device that I purchased on January 30, 1983 from your Romanfort, Illinois store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Westley V., but my issue remains unresolved.