Frustrated with RapidMobile's lack of response

I want to report a serious concern with RapidMobile's software that I purchased on July 1, 2001 from your South Grover, Maine store. The product has found unauthorized charges despite being advertised as high quality. I've contacted customer service three times and spoken to Freida Y., but my issue remains unresolved.

I want to report a serious concern with RapidMobile's software that I purchased on July 1, 2001 from your South Grover, Maine store. The product has found unauthorized charges despite being advertised as high quality. I've contacted customer service three times and spoken to Freida Y., but my issue remains unresolved.