Billing dispute with VelocityLink Ltd.
Telecommunications
Verified
Resolved
Nov 21, 2024
Complaint Details
I want to report a serious concern with VelocityLink Ltd.'s account that I purchased on June 16, 2018 from your Stammtown, New York store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Martin P., but my issue remains unresolved.
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Nov 21, 2024 03:47
Complaint Status
Resolved
Submitted
Verified
In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Nov 21, 2024
Manley Rempel
AI Verification
Ai verifiedComplaint verified
Jun 30, 2025
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Status Update
Status updateStatus changed to "Resolved"
Jun 30, 2025
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