False promises made by Builders Bros Enterprises representative

I'm writing to complain about the return process I received from Builders Bros Enterprises. After paying $665.10 for membership, I found that it received incorrect information. I've tried resolving this with your customer service team multiple times, including speaking with Sigmund P., but have not received a satisfactory resolution.

I'm writing to complain about the return process I received from Builders Bros Enterprises. After paying $665.10 for membership, I found that it received incorrect information. I've tried resolving this with your customer service team multiple times, including speaking with Sigmund P., but have not received a satisfactory resolution.